Refund policy

Refund Policy

Thank you for shopping at BestE-Store

We accept returns within 30 days of delivery, subject to the eligibility conditions below.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you have done all of this and you still have not received your refund yet, please contact us 

Shipping

  • Please do not send the product back to the manufacturer. It must be sent to the following Address (Contact Us).
  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Please see, we can not guarantee that we will receive your returned item.